Refund policy
Returns
Items that are unworn with tags attached, free of any odors, pet hair or deodorant marks are eligible to be returned EXCHANGE or STORE CREDIT ONLY within 7 days of receipt. You have approximately 7 days to ship your return back to us. Item(s) returned without tags, or in unsellable condition received outside of the designated time frame are non returnable and will be shipped back at the customer's expense.
Non Returnable Items
Discounted items are FINAL SALE and non returnable, no exceptions. Additional Non returnable items include: Markdown Items, Clearance or Sale items, Facebook Giveaway Items, Gift Cards, Jewelry, Home Decor, Hats, Accessories, Bags, Swimwear, Farmasi, Bath Products, lotions or Workout wear. You may not return an item if it is has been used, washed, damaged, worn, or if the tags are removed.
Houston Livestock Show & Rodeo Booth: Items that are unworn with tags attached, free of any odors, pet hair or deodorant marks are eligible to be returned for exchange or store credit only. The items must be returned for exchange or store credit on the same day of purchase only. NO EXCEPTIONS
Non Returnable Items: We do not accept returns or exchanges on the following items. Shoes, Jewelry, Purses, Caps, Mystery Bags, or any Rodeo Special items. All these items are final sale.
|
Order Errors or Damaged Items
We will pay the return shipping costs if the return is a result of our error or if you received an incorrect or defective item(s). All original tags must still be attached. If the tags are not attached, then it is not returnable and will be rejected. You have 7 days from the day the order was marked delivered to report it as being damaged. We will not accept any error/damaged item(s) after this 7 day period for return. No exceptions.
Exchanges
Due to daily inventory changes we facilitate exchanges if the desired size is in stock. You may reorder your item at your leisure or wait until your return has been processed and order using your store credit. You will only receive store credit if your desired item is out of stock. We do not issue refunds.
Additional Notes
All returns must be credited to the original account used to purchase the item(s). (Example: If you received an item that was a gift, the return must be posted to the purchaser's account). Returns are processed within 7-10 business days after you send the item(s) back. We highly recommend using a traceable carrier with tracking number.
Our Return Address
Please ship your return to
Deadwood South Boutique & Company
Please ship your return to
Deadwood South Boutique & Company
121 E Main St.
Henderson, TX 75652
Return shipping is non reimbursable.
Return shipping is non reimbursable.
